Sage Gardens ("we," "our," or "us") operates the website located at www.sagegardensnyc.com (the "Site"). This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our Site or contact us regarding our landscaping design, installation, and maintenance services.

 

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

 

1. Information We Collect

1.1 Information You Provide Directly

When you submit an inquiry through our Contact page, we collect the following information:

• First and last name

• Email address

• How you heard about us

• Projected budget

• Description of your outdoor space or project

 

This information is collected solely for the purpose of responding to your inquiry and evaluating whether our services are a good fit for your project.

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1.2 Information Collected Automatically

When you visit our Site, certain information may be collected automatically by our website hosting platform (Wix) and third-party analytics tools, including:

• IP address and general geographic location

• Browser type and version

• Device type and operating system

• Pages visited and time spent on each page

• Referring URL (the site that directed you to ours)

• Date and time of your visit

 

This information is used to understand how visitors use our Site and to improve our online presence. It is not linked to personally identifiable information.

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1.3 Cookies and Tracking Technologies

Our Site may use cookies — small text files placed on your device — to enhance your browsing experience and collect analytics data. Our website is hosted on Wix, which may set its own cookies for platform functionality and analytics. You may configure your browser to refuse cookies; however, some features of the Site may not function properly if cookies are disabled.

 

We do not use cookies to track you across third-party websites or for targeted advertising purposes.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and communicate about potential projects

• To assess project scope, location, and budget compatibility

• To schedule consultations or site visits

• To send information you have requested about our services

• To analyze website traffic and improve user experience

• To comply with applicable legal obligations

 

We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.

 

3. Legal Basis for Processing (New York & U.S. Context)

We collect and process your personal information based on:

• Your consent, where applicable (e.g., when you voluntarily submit a contact form)

• Our legitimate business interest in responding to inquiries and operating our landscaping business

• Compliance with applicable laws and regulations in the State of New York

 

New York residents are advised that the State does not currently have a comprehensive consumer privacy law equivalent to the California Consumer Privacy Act (CCPA); however, we are committed to responsible data stewardship and apply reasonable data protection practices regardless.

 

4. How We Share Your Information

We do not sell your personal information. We may share it only in the following limited circumstances:

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4.1 Service Providers

We may share information with trusted third-party vendors who assist us in operating our business, such as:

• Our website hosting provider (Wix)

• Email and communication service providers

• Scheduling or project management tools

 

These providers are contractually required to use your information only to perform services on our behalf and to maintain appropriate security standards.

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4.2 Legal Requirements

We may disclose your information if required to do so by law, regulation, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, property, or the safety of others.

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4.3 Business Transfer

In the unlikely event of a merger, acquisition, or sale of all or part of our business assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site prior to your information becoming subject to a materially different privacy policy.

 

5. Data Retention

We retain personal information submitted through our contact form for as long as necessary to fulfill the purpose for which it was collected, or as required by law. If your inquiry does not result in an active client relationship, we will typically retain your information for up to two (2) years, after which it will be securely deleted or anonymized.

 

Automatically collected analytics data is retained in accordance with our analytics platform's default settings, generally not exceeding twenty-six (26) months.

 

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure HTTPS encryption on our website

• Limited internal access to personal information on a need-to-know basis

• Use of reputable, security-compliant hosting and email platforms

 

No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

 

7. Third-Party Links

Our Site may contain links to third-party websites, including our social media profiles (Instagram, Pinterest) and other external resources. This Privacy Policy applies solely to our Site. We are not responsible for the privacy practices of any third-party sites and encourage you to review their privacy policies before providing any personal information.

 

8. Children's Privacy

Our services are designed for adults, and our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has submitted personal information through our Site, we will delete it promptly. If you believe we have inadvertently collected such information, please contact us immediately.

 

9. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to legal exceptions

• Opt out of marketing communications at any time

• Lodge a complaint with a relevant regulatory authority

 

To exercise any of these rights, please contact us at info@sagegardensnyc.com. We will respond to verifiable requests within a reasonable timeframe, generally within thirty (30) days.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our Site following any updates constitutes your acceptance of the revised policy.

 

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

Sage Gardens

Website: www.sagegardensnyc.com

Email: info@sagegardensnyc.com

Phone: 347.406.3799

Studio: 212 Meadow Street, Suite 212, Brooklyn, NY 11206

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This document was prepared for general business use and does not constitute legal advice. Sage Gardens recommends consulting a licensed attorney to ensure full compliance with all applicable federal, state, and local laws.